NEFF customer service wins Domestic and General Total Excellence and Quality Award 2024.
We are proud to share our Customer Service has won the Domestic & General TEQ Award 2024. Run by Domestic & General, a leading extended warranty provider which protects millions of products across different UK industries. The Award is decided from surveys sent to repair customers of most of the major home appliance manufactures. NEFF is delighted to announce our ninth win of the TEQ Award for outstanding customer service.
Customer service excellence
Thanks to our excellent customer service that offers easy and accessible help, over 93% of customers were satisfied with the customer service they received over the phone.
Expert repairs for your appliance
We provide a reliable repair service for your NEFF appliances. NEFF were rated excellent or good by 93% of repair service customers and 93% would be more likely or just as likely to buy the brand again following repairs to their NEFF appliance.