Door open

Error E16 / F16: Door open

Close the door. If the error can’t be rectified, please contact our customer service and arrange a service appointment. Contact us around the clock, 7 days a week. We look forward to hearing from you.

Contact NEFF Services

Contact NEFF Services

Want to contact NEFF Services?

Give us a call on 03448928989. If you're in the Republic of Ireland, call us on (01) 4502655.

Contact NEFF

Book an engineer online

Book an engineer online

You do your job best, we do ours. Use our online booking system to arrange for an engineer to visit. Just book an appointment time that suits you.

Book now

NEFF Accessory Shop

NEFF Accessory Shop

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance – you're at the right spot.

Start shopping

NEFF Online Appliance Assistant

Appliance assistant

Got a problem with your NEFF appliance? Not any more! The NEFF service assistant is there to support you with fault diagnosis, tips and documents.

Appliance assistant

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your NEFF appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your NEFF appliance model, your user manual is the best place to find this information.

NEFF Store

Search for original spare parts and buy tested and approved accessories and cleaning and care products for your NEFF appliances in the NEFF store.