Error code: F

If the error code: "F" light comes on, it indicates that the odour filter is saturated or that the saturation indicator is still lit even after replacing the filter.

 

Solution: Replace the odour filter and reset the saturation indicator. If the acoustics filters are dirty, change those as well.

Important: We recommend using genuine spare parts to keep your hob performing at its best. You can find these on our website.

 How to reset the saturation indicator

1.Turn off the appliance.

2.Replace the odour filters according to the instructions below.

3.Press and hold the ventilation sensor until you hear a beep.

4.The "F" light will turn off, and the odour filter display will be reset.

How to replace odour filters or acoustics filters?

1. Remove the grease filter. If you need guidance on how to clean the grease filter, click here for a step-by-step guide.

2. Remove the four odour filters or acoustics filters, and dispose of them properly.

3. Insert two new odour filters or acoustics filters into the left and right of the appliance and slide them forwards.

4. Insert the other odour filters or acoustics filters into the left and right of the appliance.

5. Insert the grease filter into the appliance.

Keep your NEFF hob at its best with our filters

To keep your NEFF hob performing at its best, we recommend using our genuine filters.

Ensure you’re using genuine NEFF replacement filters to maintain peak performance. Before purchasing, please check the compatibility of these filters with your specific hob model.

Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

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Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

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NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

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NEFF Repair Service

Our trained and qualified engineers repair large NEFF appliances both in and out of warranty, at your home, and are based locally around the UK. In some areas, we use selected and approved service partners to carry out repairs on our behalf.

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