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Why is my gas hob not receiving any gas?
If no gas seems to be flowing to your hob, the issue could be:
Gas Supply Shut Off:
Cause: The intermediate valves may have been closed, stopping the gas flow.
Solution: Open the intermediate valves to allow gas to flow to the appliance.
Empty Gas Cylinder:
Cause: The gas cylinder might be empty.
Solution: Replace the empty gas cylinder with a full one.
Need further assistance?
If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your hob. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.
