Cooking on multiple hob zones will affect the power distribution on your NEFF hob.

1. Power Distribution

2. Boost Function Usage

PowerBoost Function: When the PowerBoost function is activated on one or two zones, it draws a significant amount of power. To compensate, the hob might automatically reduce or limit the power available to the other zones, effectively disabling them or reducing their performance.

3. Overheating Protection

Safety Features: NEFF hobs come with built-in safety features, including overheating protection.

4.Electrical Supply Issues

Insufficient Power Supply: If your home’s electrical system isn’t providing enough power to the hob, it might automatically limit the number of cooking zones that can operate simultaneously. This can happen if the hob is connected to a circuit that is not providing sufficient amperage.

Need further assistance?

If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your hob. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.

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Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

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Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

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NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

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NEFF Repair Service

Our trained and qualified engineers repair large NEFF appliances both in and out of warranty, at your home, and are based locally around the UK. In some areas, we use selected and approved service partners to carry out repairs on our behalf.

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