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If the TwistPad on your NEFF hob has become unresponsive, try the following steps:
1. Check for Obstructions: Ensure that there is no debris or moisture on the TwistPad or the hob surface. Clean both with a soft, dry cloth.
2. Restart the Hob: Turn off the hob and disconnect it from the power source for about 10 minutes. Reconnect and turn it back on to see if the issue is resolved.
3. Verify the TwistPad is Properly Placed: Ensure the TwistPad is correctly positioned on the hob's magnetic control area.
4. Check for Software Issues: If your hob has a reset option in the settings menu, try resetting it to factory settings.
5. Inspect for Damage: Check the TwistPad and hob surface for any visible damage. If you notice anything unusual, it may need a replacement.
If the problem persists after these steps, we recommend contacting NEFF customer support or scheduling an engineer visit, as the issue might require professional attention.
