Technical issues with extractor hoods can really zap your energy. Don't let them.

There are simple measures anyone can take to deal with a number of everyday faults.

Even the best kitchen equipment occasionally needs a little extra attention. NEFF engineers are of course always happy to help with your extractor hood, but a few handy tips often go a long way to getting things back to normal.

Please use the NEFF Online Appliance Assistant to check our tips and tricks for maintaining and repairing your NEFF extractor hood.

Go to NEFF online appliance assistant

Contact us

Contact, help and info

Whether you need expert advice on your NEFF appliances, a helping hand solving problems, or simply want to give us feedback on our appliances and services – we're here for you 24/7.

Contact NEFF

Get support

Get NEFF services support

With NEFF services you get an outstanding level of care with your appliance. A service that's reliable, competent and fast, both before and after your purchase.

Go to service

Repair Service

Repair service

You do your job best, we do ours. Should you require professional assistance, we can arrange for a NEFF engineer in your vicinity to come and fix your appliance, at a time that's suitable for you.

Arrange a visit

NEFF Accessory Shop

NEFF Accessory Shop

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance – you're at the right spot.

Start shopping

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your NEFF appliance, both in and out of warranty.

Instruction Manuals

If you need any help and support that is specific to your NEFF appliance model, your instruction manual is the best place to find this information.

Spare Parts and Accessories

Search for original spare parts and tested and approved accessories and care products for your NEFF appliances.