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If the supplied cable has a plug, we recommend installing the appliance using this plug. If the supplied cable only has leads for a hard wired connection, then we recommend to hard wire the appliance.
If you want a definitive answer for your appliance, then we recommend you contact our customer care team who will be able to check if your appliance can be hard wired.
We always recommend that the installer uses the cable which is provided by NEFF with the appliance.
Need further assistance?
If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your oven. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.
