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The water tank is empty
If the water tank is empty, the steam function will fail to operate. Ensure that you fill the tank adequately, close the control panel and start again. For more information on how to refill the water tank please refer to the instruction manual here.
The appliance needs descaling
Over time limescale can build in your steam oven and this is especially true if you live in a hard water area. Limescale affects the steam generation and as a result it becomes less effective. Your appliance will remind you that it needs to be descaled twice before not letting you override or postpone the cleaning. Fortunately, removing limescale is easy by using our easy-to-dose Liquid Descaler.Descaling your steam oven can improve its performance as well as increase its lifetime significantly. Find out how to descale your oven here.
Liquid Descaler for steam ovens, coffee machines and kettles
- Effectively removes grease, starch and protein residues from the entire interior of the appliance.
- Helps to prevent limescale from building up.
- Internal components, hoses and pumps are perfectly cleaned.
- Can improve the lifetime and performance of an appliance.
- No time for dissolving is necessary.
- Tested and approved product.
For more information on how to descale your Neff steam oven, click here.
Need further assistance?
If you have followed all of the instructions above and the problem still remains, we would advise you to book a NEFF engineer to inspect and repair your oven. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.
