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It’s important to remember to descale your steam cooker as it will allow the appliance to function properly by preventing limescale from building up in your steam generation circuit. Luckily, your oven will do the hard when it comes to the process. To descale your Neff steam cooker, we recommend using our Liquid Descaler which has been designed to effectively maintain your appliance and improve its performance. You can also use this product for the maintenance of your automatic coffee machines and kettles. For your safety, we recommend using protective gloves when descaling your steam oven.
The descaling process comprises of a number of different steps and for hygiene reasons, the descaling programme must be run through completely before the appliance is ready for operation again. In total, the descaling programme lasts for approximately 70-95 minutes.
If descaling is interrupted (e.g. due to a power failure or because the appliance is switched off), you will be prompted to rinse the appliance twice when you switch it back on. The appliance cannot be used until the second rinsing cycle has finished.
The frequency of the descaling depends on the water hardness in your area. Your appliance will remind you when you need to descale it.
Caution:
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Step-by-step guide to descaling your steam oven
1. Mix 400ml of water with 200ml Liquid Descaler to make a descaling solution.
Note: contents may vary per appliance model. Please check your instruction manual before carrying out this step.
2. Remove the water tank and pour the descaling solution into it.
3. Once the descaling solution has been poured into the water tank, carefully push the tank back in again.
4. Close the control panel.
5. Switch the appliance on.
6. Touch the Home button.
7. Use the arrows to find and select the Descale option.
8. Use the downward facing arrow button to navigate to the next line, or touch the bottom line. The duration of the descaling process should now be displayed. It cannot be changed.
9. Touch the bottom line.
10. Touch the Start/Pause button.
The appliance will now be descaled. The remaining time counts down on the display. An audible signal sounds once the descaling has finished.
First rinse cycle
1. Open the control panel.
2. Remove the water tank, rinse thoroughly, fill with water and reinsert.
3. Close the control panel.
4. Touch the Start/Pause button.
The appliance will now rinse itself. Once the rinse cycle has run through to the end, an audible signal will sound.
Second rinse cycle
1. Open the control panel.
2. Remove the water tank, rinse thoroughly, fill with water and reinsert.
3. Close the control panel.
4. Touch the Start/Pause button.
The appliance will now rinse itself. Once the rinse cycle has run through to the end, an audible signal will sound.
Subsequent cleaning
1. Open the control panel.
2. Empty and dry the water tank.
3. Switch off the appliance.
Descaling is now complete and the appliance is ready for use again.
Liquid Descaler
•The liquid descaler effectively removes grease, starch and protein residues from the entire interior of the appliance.
•Helps to remove and prevent limescale from building up.
•Internal components, hoses and pumps are perfectly cleaned.
•Can improve the lifetime and performance of the appliance.
•No time for dissolving is necessary.
•Can be used in coffee machines and kettles.
•Tested and approved product
Need further assistance?
If you have followed all of the instructions above and you still have a question about your appliance, you can get in touch with our expert customer service team. Follow the link below to get in touch with NEFF.
