If your oven fails to circulate the air effectively the result is often unevenly cooked food. Often, this issue can be resolved quickly.

Check that the oven is level

If your oven isn’t levelled the air will not circulate properly and this will leave your meal unevenly cooked. You can double check that this is the root of the issue by using a spirit level.

woman using oven

Maintain an organised oven and place food correctly

Overcrowding the oven racks with pans will obstruct circulation and this will cause food to come out unevenly cooked. Poor placement of the food when cooking can also heat food unevenly and this is especially true if you are preparing chicken or fish. For best results, place the pan in the centre of the oven on the middle shelf and avoid closeness with the heat source. You should also ensure that your food is brushed with oil or marinated.

If you have followed the above instructions and the problem still remains, we would recommend booking a service repair visit with one of our highly trained and qualified award winning NEFF engineers.

Want to get more out of your oven?

Our innovative ovens have many features which make cooking and baking easier, more efficient and exciting. Have you wondered what all of the symbols on your NEFF oven mean? We've put together a guide showcasing all of the oven features and symbols for grilling, cooking, cleaning and safety. Click the button below to have a browse.

Oven symbols guide

Contact NEFF Customer Service

Need to speak to an advisor? Give us a call on 0344 892 8989 and one of our specialist advisors will answer your questions. If you are in the Republic of Ireland, please call us on 01450 2655.

Contact NEFF

Instruction manuals

If you need any model-specific information, your instruction manual is the best place to look for this.

Go to instruction manuals

NEFF store

For genuine NEFF spare parts, quality accessories and a range of cleaning and care products tested and approved for your NEFF appliance, visit our online shop.

Visit store

Looking for inspiration?

Get inspired with NEFF's very own Inspiration hub. If you're stuck for ideas for your kitchen then you've come to the perfect place.

Get inspired